Support requests should be submitted via your account
within your members area and from the
domain related to the request or query. This is very important to us as essential details required to help trace any issues will be automatically generated and copied to your support request such as the server type, nameservers, and expiry dates, eg:
Domain: your-domain-name.com
Domain expiry date: 10th Jan 2019
Current nameservers set to: ns1.seirettonameservers.co.uk ns2.seirettonameservers.co.uk
Hosting account type: Linux Premier hosting
Hosting renewal date: 1st Dec 2014
Without such details it will be more difficult for us to assist and it may delay a resolution. Therefore, PLEASE login to your account to send us a support request:
https://www.seiretto.co.uk/clientarea/
When logged in:
1. select the relevant domain and click the button "Get Details" (top right)
2. then click the link "Helpdesk for [domain name]..." (bottom left)