Status

Dedicated Servers and Shared Windows and Unix servers

Scheduled maintenance or known issues:

None

Network/server issues

There are no other current known problems with the network or any of the servers.

Linux Shared Servers Status:

Recent Issues

11.30am 5th March 2008
Currenty there is a known issue with some FTP clients unable to list files and folders on UNIX shared servers (returns error "Could not retrieve directory listing").
We are looking into this and hope to correct the issue soon.

Resolved - 3.50pm 5th March 2008.

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7am 14th Feb 2008:
CONTROL PANEL AND WEBMAIL - Currently there is a known issue on Linux accounts only (Linux accounts use this Control panel). We are currently working to correct this and hope to have full services available soon.

Resolved - 7.45am 14th Feb 2008.

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7AM, 17th Oct 2007:
Currently there is a known issue with control panel access on Linux accounts only (Linux accounts use this Control panel). We are currently working to correct this and hope to have full services available soon.

Resolved - 9.10AM 17th Oct 2007.

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14th Oct 2007:
Linux Shared Servers - AM Sunday 14th Oct 2007 - known issue with control panel access and SMTP. We are working to correct the issue and hope to have full services available soon.

Resolved - midday 14th Oct 2007.

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9th & 10th Aug 2007:
FTP
Details Unix FTP is currently undergoing system maintenance due to the increased demand on our servers. An additional server is being added to the cluster to improve the stability, please accept our apologies for the degradation of this service whilst we upgrade.

Resolved - midday 10th Aug 2007.

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1pm Wed 27th June 2007:
Network slow.
The engineers working on this issue have advised that our primary fibre link has been damaged by the severe flooding which has taken place in Sheffield over the last few days.

Unfortunately, the cause of these issues are beyond our control, the causes for these issues namely being extreme weather conditions in this region for the Primary link, and human error caused by third party workmen on the Secondary line. We apologise for any inconvenience caused by this matter and once again assure you that our engineers are working on rectifying the problem as soon as they are able.

Resolved - 3pm 27th June 2007.

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